FAQs
Q: What’s special about your mirrors?
A: Well, for starters—we make every single one by hand in our workshop just outside Bristol. No mass production, no cold aluminium, and definitely no scary old mercury. Then, we use our own secret silvering method (based on Victorian techniques) to give each panel warmth, depth, and heaps of character. We hope you'll agree that each one’s a little work of art.
Q: What finishes do you offer?
A: Choose from finishes like Light Smoke, Subtle Vintage, Heavy Vintage, Subtle Fox, Heavy Fox, Light Cloud, and Dark Cloud. Each adds its own flavour of age and charm. We can confidently also replicate almost any finishes you might have seen elsewhere, with an almost unlimited range of personalised options : our website simply offers some of the more frequently preferred finishes as a starting palette for your project.
Q: Can I get a sample before ordering?
A: Absolutely! We offer mirror swatches so you can see the patterning, oxidation, and distressing before committing to a full-sized piece. Samples give you a flavour, though variations are a part of the natural process and indeed are what makes our technique so unique. Please contact us for a tailored range of up to four free samples for your project.
Q. Who do you create mirrors for?
A: Whether you’re a homeowner wanting a wow-factor splashback, or an architect designing grand spaces—we do both. We offer supply-only or full template and installation (depending on location). We also have a range of completed individual hanging mirrors, each one of a kind, which you can order directly from this website.
Q. What sizes and shapes are available?
A: We offer custom sizes and bespoke shapes. From standard panels to statement splashbacks—if you can dream it, we can mirror it.
Q. Are you able to mirror coloured or irregular shaped glass?
A: Yes. This is another area in which we excel. Joanna and her team can silver almost any glass, and have worked to produce pieces of art in themselves, alongside film industry props. Please contact us to discuss your project.
Q. Are your mirrors safe and durable?
A: Definitely. We offer toughening as well as safety backing options to make them heat and shatter-resistant while keeping the aesthetic. We are able to offer finishes on industry standard toughened glass.
Q: Can you match another mirror’s look?
A: Yes we can. We can mirror (literally) many other finishes or patinas—it’s a custom art piece. If you have a reference piece or imagery, send it over!
Q: Will shipping cost extra?
A: Due to experience, we use our own fleet of drivers rather than local or national couriers and will factor this into your project quote. In some cases, it is possible to save on this cost by collecting yourself from our work-shop. International shipping will be discussed with you at the time of the order.
Q: Can I have a mirrored splashback in my kitchen?
A: Yes indeed— we'll help you pick a finish and toughness that works in damp, humid areas. If moisture is a concern, an edge sealant helps ageing patterns stay stable.
Q: How long will my bespoke order take?
A: Timeline depends on whether it’s an off‑the‑shelf finish or a large bespoke project. We’ll chat through timing once we know the size, finish and whether delivery and installation is needed. Usually we expect a lead time of 2-5 weeks, but we will discuss this with you in person at the time. There are also range of finished articles available to purchase which only require delivery lead time on our Shop Now section.
Q. Can I DIY install?
A: If it’s a smaller piece and you know what you’re doing or have your own team, or its simply a hanging mirror, we are able to advise on the right adhesive and mounting hardware, although sadly we cannot accept liability if you choose to install something yourself. For most projects, we strongly recommend professional installation; providing this is all part of our design-to-delivery service.
Q. Is there a warranty or returns policy?
A: Yes. Please find a full link to our policy at the foot of each of our website pages.